We offer a 100% money-back guarantee. We sell only high quality, hand-made products and if you are not completely satisfied with your purchase simply send back the item(s) within 30 days and we will refund you 100% of the purchase price. Make sure you include a copy of the invoice and your reason for the return when sending back the item(s). If you would like an exchange please state that on the invoice as well. You may also email your request to firstname.lastname@example.org.
If you received an item in error, we will gladly pay for your return shipping charges when we receive your item(s). We will not refund for Express shipping charges.
Send all returns to:
4080 Lilienthal StBettendorf,
There are a few exceptions to the return policy:
Place Card Holders - These place card holders are custom made only after your order was placed. Because of this reason, orders for these items cannot be refunded. To ensure your satisfaction, please email us at email@example.com if you have any questions prior to placing your order.
Special-Order Items - These items are custom made to your specifications and because of this, orders for these items cannot be refunded once placed. To ensure your satisfaction, please email us at firstname.lastname@example.org if you have any questions prior to placing your order.
We offer FREE Ground Shipping within the Continental United States on all items listed on our site. A majority of the time items are shipped using UPS Ground or USPS First Class Mail and will arrive in 7 to 10 business days. Special order items may take 10-14 business days due to the fact they are not made until the order is placed. You will receive an email from Corkey Creations once your item has shipped.
If you wish to ship outside the Continental United States or wish to use express or priority shipping please contact us prior to placing your order at email@example.com for a shipping quote and we will be happy to accommodate your request.
Thank you for shopping with us!